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Support Services


Country Orientation and Security Management

We are able to advise our clients’ on what their workers will need to do prior to mobilization, and we can share our knowledge of different cultures and legal aspects to make the transition into the new location a seamless one. We provide all of our clients’ workers with a detailed and country specific briefing pack which will help to manage any difficult situations and minimise any risk, especially in regions where there have been recent conflicts or are recognised as high risk.

Work Visas

Prior to mobilisation we reduce the burden obtaining working authorisation by co-ordinating visas and work permits for our clients’ workers. This can work in a number of ways, depending on the rules of the specific country and the workers nationality. For example, workers of any nationality moving to Brazil our visa teams will help with all the red tape and administration, making the process of applying for and obtaining visas run smoothly.

Medicals & Insurances

High quality medical coverage is not only essential for the well-being and safety of your staff; it is also a key selling point for candidates considering an overseas position. Our industry experience allows us to arrange high quality and cost effective medical plans for the workers we provide. Aldelia can undertake the coordination of the Workers Medical Examination and the checking of any existing medical certification as well as providing the necessary insurance cover including emergency evacuation, in-patient and out-patient treatment, associated prescription medication, emergency dentistry and optical treatment.

Travel & Accommodation Management

Aldelia’s reputation as Oil and Gas talent managers has been established through our attention to detail. Part of our service is to coordinate the most suitable mobilization and demobilization for travel, as well as rotational flights where required, removing the need for workers to make their own arrangements when working abroad. We can book flights and procure tickets, provide transit services to and from airports and onward to dockyards for offshore deployment and arrange stop over accommodation pre and post rotation where required.

Meet and Greet

We recognise that travelling from arrival halls to accommodation in a new overseas environment can often be a daunting prospect. Our in-country representatives can provide a ‘meet and greet’ service where we arrange for you to be met at the arrival hall and be transported directly and safely to your accommodation. This makes sure that when workers arrive in a new country, they feel confident and comfortable, inclusive of the security support arrangements and that workers are fully informed about all aspects of where they will be living, any potential risks and threats to people and assets wherever in the world they are.

Support Services